COVID-19 Update: CCHC is committed to continue providing high-quality care to all of our patients throughout the coronavirus pandemic. To keep everyone safe, we cannot accept walk-in patients right now. Patients who do not have an appointment will not be seen. If you are a CCHC patient, please call ahead or use your MyChart patient portal to make an appointment.
How to Pay for Your Visit
Affordable Health Care for Every Patient
To make sure that everyone can access high-quality health care, we offer many different ways to pay for your visit. We accept Medicaid, Medicare, and most major private insurance plans. We also offer a sliding scale discount program for patients who do not have health insurance.
Accepted Insurances
Not every provider may accept every insurance plan, and not every insurance plan covers every service. Please check with your insurance provider before your visit if you have questions about covered services and/or providers.
For medical, dental, and behavioral health visits, we accept:
- Medicaid (also known as regular Medicaid or fee-for-service Medicaid)
- NC Health Choice
- Medicaid Family Planning
- Alliance Behavioral Healthcare
- Cardinal Innovations
- Carolina Complete Health
- Carolina ACCESS I, II, III
- EastPointe Behavioral Health
- Partners Behavioral Health Management
- Sandhills LME MCO
- Vaya Health
- UHC Community Plan
For medical, dental, and behavioral health visits, we accept:
- Medicare (A:34-1029 and B: E679) (also known as regular Medicare )
- Blue Medicare
- Cigna HealthSpring Medicare Advantage
- Aetna Medicare
- UHC Medicare Complete (formerly known as AARP Medicare Complete Evercare Secure Horizons)
- WellCare
We accept a variety of commercial/private insurance plans.
For medical and behavioral health visits, we accept:
- Blue Cross Blue Shield
- Healthy Blue NC
- United Healthcare
- Cigna
- Aetna
- Bright Health
- Humana
- Multiplan
- Ambetter NC
- Amerihealth of NC
For dental visits, we accept:
- Lincoln Dental
- Guardian Dental
- Dental Max
- Delta Dental
- MetLife Dental
- Cigna Dental
- Blue Cross Blue Shield Dental
- United Healthcare Dental
Sliding Scale Discount Program
CCHC offers sliding scale discounts to patients who do not have health insurance. Your copay, or the amount that you pay at each visit, depends on your household size and income. Copays for medical and counseling visits will range from $25 all the way up to the full cost of the visit. Copays for dental visits depends on the services that you receive. Our staff will let you know what your copay will be before your appointment. You need to turn in a Renewal Application once a year to keep receiving discounts on your visits.
The Sliding Scale Discount Program Application is included in our New Patient Application or Renewal Application on our Become a Patient page.
Need help applying for insurance?
We partner with Charlotte Center for Legal Advocacy and the NC Navigator Consortium to provide help applying for Medicaid, Medicare, and Affordable Care Act Marketplace plans.
- Go to ncnavigator.net
- Call 1-855-733-3711
- Ask your medical provider
